Privacy Policy & Terms

Your Privacy & Trust Matter to Us

We respect your privacy and are committed to protecting it through our compliance with this privacy policy ("Policy"). This Policy describes the types of information we may collect from you or that you may provide ("Personal Information") on the hemehub.org website ("Website" or "Service") and any of its related products and services.

This Policy is a legally binding agreement between you ("User", "you" or "your") and this Website operator ("Operator", "we", "us" or "our").

Collection of Information

Our top priority is customer data security and, as such, we exercise the no logs policy. We may process only minimal user data, only as much as it is absolutely necessary to maintain the Website and Services.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Use and Processing of Collected Information

We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.

Any of the information we collect from you may be used for the following purposes:

Send administrative information
Send product and service updates
Respond to inquiries and offer support
Request user feedback
Run and operate the Website and Services

Disclosure of Information

We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

We will share and disclose your information only with the following categories of Service Providers:

Communication and collaboration services
Website hosting service providers

Cookies & Data Analytics

Our Website and Services use "cookies" to help personalize your online experience. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may also use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information.

Note: You have the ability to accept or decline cookies through your browser settings.

Information Security

Our hosting service, Netlify, and our 3rd party emailing service, ConstantContact secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody.

Important: No data transmission over the Internet or wireless network can be guaranteed. While we strive to protect your Personal Information, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control.

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services.

We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission.

Email Marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

Data Breach & Changes

In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law.

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification on the main page of the Website.

Last updated: April 22, 2024

Questions or Concerns?

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us.

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

contact@hemehub.org